AND. Subject

Art. 1. These General Terms and Conditions are intended to regulate the relations between NEW TEAM CONSULT Ltd., EIC BG208271849, with registered office and management address: Petrich 2850 ul. Pere Toshev 12, hereinafter referred to as the PROVIDER, and the clients, hereinafter referred to as USERS, of the electronic trading platform TIPTRADE, hereinafter referred to as “TipTrade.eu”.

II. Supplier data

Art. 2. Information pursuant to the Electronic Commerce Act and the Consumer Protection Act:

III. Features of the platform

ART. 3.VAT-TAX is a platform available on the Internet address vat-tax.eu, through which Users have the opportunity to conclude contracts for the purchase, sale and delivery of the services offered by the Provider on the platform, including the following:

  • To register and create an account to view the Provider's e-shop and use the additional services for providing information;
  • To review the services, their characteristics, make inquiries about prices and terms of delivery;
  • To conclude contracts with the Provider for the purchase, sale and delivery of the services offered by the tiptrade.eu platform;
  • To make any payments in connection with the concluded contracts via the tiptrade.eu electronic means of payment platform.
  • To receive information about new services offered by the Provider on the platform.
  • To make electronic statements in connection with the conclusion or execution of contracts with the Provider on the tiptrade.eu platform via the interface of the tiptrade.eu website accessible on the Internet;
  • To be notified of the rights arising from the law, mainly through the interface of the tiptrade.eu platform on the Internet;
  • To exercise their right of withdrawal, where applicable, under the Consumer Protection Act.

Art. 4. The provider on the vat-tax.eu platform organizes the delivery of the services and guarantees the rights of Users provided for by law, within the framework of good faith, criteria and conditions adopted in practice, consumer or commercial law.

Art. 5. (1) Users conclude with the Provider on the tiptrade.eu platform a contract for the purchase and sale of services, at vat-tax.eu The contract is concluded in Bulgarian and is stored in the Provider's database on the platform.

(2) By virtue of the contract concluded with the Users for the purchase and sale of services, the Provider on the vat-tax.eu platform undertakes to organize the delivery and transfer of the User's ownership of the services specified by him through the interface on the platform. Users have the right to correct errors in entering information no later than making the statement on the conclusion of the contract with the Provider on the platform.

(3) Users pay the Provider of the tiptrade.eu platform a remuneration for the services provided in accordance with the conditions set out in the vat-tax.eu platform and these general terms and conditions. The remuneration is in the amount of the price announced on the platform or received as a personal offer from the official email: info@vat-tax.eu

Art. 6. (1) The User and the Provider on the vat-tax.eu platform agree that all statements between them in connection with the conclusion and execution of the purchase and sale contract may be made electronically and by electronic statements within the meaning of the Law on Electronic Document and Electronic Signature and Art. 11 of the Law on Electronic Commerce.

(2) It is assumed that the electronic statements made by the Users of the site are made by the persons indicated in the data provided by the User during registration, if the User has entered the corresponding name and password for access.

IV. Registration to use VAT-Tax.eu

Art. 7. (1) In order to use vat-tax.eu to conclude contracts for the purchase and sale of services, the User must enter a username and password of his choice for remote access or authenticate himself through his Facebook or Google account, which is considered to have accepted these General Terms and Conditions.

(2)
The name and password for remote access are determined by the User, by making an online registration on the Provider's website on the vat-tax.eu platform, in accordance with the procedure specified therein. Users have the opportunity to place orders for the delivery of services and a profile from the social networks Facebook and Google.

(3)
By filling in their data in the data filling forms for launching a service order and pressing the “Send” button, the User declares that he is familiar with these general conditions, agrees with their content and undertakes to comply with them unconditionally.

(4)
The Provider confirms the order made by the User by e-mail. An account is created for the User and a contractual relationship arises between the User and the Provider.

(5)
When making the registration or the order, the User undertakes to provide correct and up-to-date data. The User undertakes to promptly update the data specified in the registration or order in case of change.

V. Technical steps for concluding a purchase and sale contract

Art. 8. (1)Users mainly use the interface of the Provider's page on the vat-tax.eu platform to conclude contracts for the purchase and sale of the services offered by the suppliers on the tiptrade.eu platform.

(2)
In the case of ordering services without registration by the User, the latter accepts these general conditions at the time of delivery. It is considered that the User has accepted these General Terms and Conditions with the acceptance of the provision of services.

Art. 9.
Users conclude the contract for the purchase and sale of services on the vat-tax.eu platform according to the following procedure:

(1)
Login to the system for placing orders on the tiptrade.eu platform

(2)
Selecting one or more of the services offered by the Provider on the vat-tax.eu platform and adding them to the list of services for purchase.

(3)
Providing the necessary data for individualization of the User as a party to the contract.

(4)
Provision of data for the performance of the delivery;

(5)
Choice of method and time of payment of the price. ( 6) Confirmation of the order;

VI. Content of the contract

Art. 10. (1) The Provider and the Users enter into separate contracts for the purchase and sale of the services requested by the Users, regardless of whether they are selected with a single electronic statement and from a single list of services for purchase.

(2)
The Supplier may organize together and simultaneously the delivery of the services ordered with the separate purchase and sale contracts.

(3)
The rights of the Users in relation to the services provided are exercised separately for each purchase and sale contract. The exercise of rights in relation to goods supplied shall not affect and shall not affect contracts for the sale of other services. In the event that the User has the status of a consumer within the meaning of the Consumer Protection Act, the exercise of the right of withdrawal from the contract for the purchase and sale of certain goods does not affect the contracts for the purchase and sale of other services supplied to the consumer.

Art. 11.
When exercising the rights under the purchase and sale contract, the User is obliged to indicate precisely and unambiguously the contract and the goods in respect of which he exercises the rights.

Art. 12.
The User may pay the price for the individual purchase and sale contracts at once when ordering the services or upon their delivery.

VII. OCERTAIN CLAUSES THAT APPLY TO PERSONS WHO HAVE THE STATUS OF CONSUMER WITHIN THE MEANING OF THE CONSUMER PROTECTION ACT

Art. 13. The rules of this Section VII of these General Terms and Conditions apply only to Users who, according to the data provided for the conclusion of the purchase and sale contract or upon registration at vat-tax.eu, can be inferred to be Users within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 2011/83/EC of the European Parliament and of the Council of October 25, 2011

Art. 14. (1)
The main features of the services offered by the Provider on the vat-tax.eu platform are defined in the profile of each product on the tiptrade.eu platform

(2)
The price of the services including all taxes and fees is determined by the Provider on the vat-tax.eu platform in the profile of each product on the vat-tax.eu platform.

(3)
The value of postal or transport costs not included in the price of the services is determined by the Provider on the vat-tax.eu platform and is provided as information to the Users when choosing the services for the conclusion of the purchase and sale contract;

(4)
The methods of payment, delivery and performance of the contract are defined in these general conditions and the information provided to the User through the mechanisms on the platform vat-tax.eu

(5)
The information provided to Users under this Article is current at the time of its visualization on the vat-tax.eu platform prior to the conclusion of the purchase and sale contract.

(6)Users agree that all information required by the Consumer Protection Act can be provided through the interface of the vat-tax.eu platform or by e-mail.

Art. 15. (1)
The User agrees that the providers on the vat-tax.eu platform have the right to accept advance payment for the contracts concluded with the User for the purchase and sale of services and their delivery.

(2)
The User independently chooses whether to pay the Provider on the vat-tax.eu platform the price for the delivery of the services before or at the time of their delivery.

(3)
In the event that the value of the User's order is equal to or exceeds 15 000 BGN, the payment is made only by transfer or deposit to the payment account of the Provider.

Art. 16. (1)
The customer can return the services purchased from the online store www.vat-tax.eu within 14 working days of delivery. Services must be complete in their original packaging, documentation and in good condition. In this case, the customer has the right to receive back the amount paid by him within 30 days of receiving the goods to the bank account from which the payment was made. If the consumer paid by credit card, the amount is refunded to the same bank account and card from which the payment was received.In case of return of the goods and claims by the customer, he is obliged to call NEW TEAM CONSULT OOD by phone and indicate the invoice number of the purchase.The seller indicates the address at which the customer The customer can return the goods. The return can only be made on working days between the hours of 9:00 to 16:00 The cost of delivery of returned services is borne by the customer.

(2)
The right of withdrawal under paragraph 1 shall not apply in the following cases:

1.
In the provision of services made to the user's order or in accordance with his individual requirements;
2.
In the supply of services which, by their nature, may deteriorate their quality or have a short shelf life;
3.In the case of delivery of sealed services that have been unsealed after delivery and cannot be returned for reasons related to hygiene or health protection;
4. In the case of the supply of services which, after having been supplied and by their nature, have been mixed with other services from which they cannot be separated;
5.In the case of delivery of sealed audio or video recordings or sealed computer software that have been printed after delivery, including activation codes for software licenses, functions in software or virtual means of payment.
6.In the case of the supply of newspapers, periodicals or magazines, with the exception of subscription contracts for the supply of such publications;

(3)
When the provider on the vat-tax.eu platform has not fulfilled his obligations to provide information specified in the Consumer Protection Act, the User has the right to withdraw from the concluded contract within one year and 14 days from the date of receipt of the goods. When the information is provided to the user within the withdrawal period, it begins to run from the date of its provision. The User has the right to make the statement of withdrawal under this Article directly to the Provider.

(4)
Where the User has exercised his right to withdraw from the distance contract or from the contract outside the premises, the Supplier shall reimburse the amounts received by the User without undue delay and no later than 30 days from the date on which he was notified of the consumer's decision to withdraw from the contract. The provider shall reimburse the amounts received using the same means of payment used by the user in the initial transaction, unless the user has expressly consented to the use of another means of payment and provided that this is not associated with costs for the user.

(5)
When exercising the right of withdrawal, the costs of returning the services supplied shall be deducted from the amounts to be reimbursed under paragraph 4, except in cases where the consumer arranges the return of the services himself and at his own expense. The Supplier shall not be obliged to reimburse the additional costs for the delivery of the Services when the User has expressly chosen a method of delivery of the Services other than the cheapest type of standard delivery offered by the Provider.

(6) The User undertakes to store the services received by the Provider on the platform and to ensure the preservation of their quality and safety during the period under para. 1.

(7) The User may exercise his right to withdraw from the contract with the Provider by sending a written statement to the Provider.

(8)
Where the provider on the vat-tax.eu platform has not offered to collect the services himself, he may withhold payment of the amounts to the User until he receives the services or until the User presents proof that he has sent the services back, whichever occurs earlier.

(9) Notwithstanding the above hypotheses, the User undertakes to return the goods in a commercial form that allows their subsequent sale, unless unpacking the goods leads to a clear violation of the commercial appearance of the goods, such as but not limited to a destructible box, hermetic packaging and other similar cases. In case of impaired commercial appearance of the goods, the Supplier has the right, at its discretion, to refuse to accept a withdrawal from the contract or to charge the Consumer costs for the return of the goods in commercial form.

(10)
In case of exercising the right of withdrawal under this Article, it is considered that the User has also exercised the right of withdrawal with regard to the bonus content belonging to the goods.

Art. 17. (1)
The term of delivery of the goods is determined for each product separately at the conclusion of the contract with the consumer through the website of the Supplier on the platform vat-tax.eu

(2) In the event that the User and the Supplier on the tiptrade.eu platform have not set a delivery period, the term of delivery of the services is 30 calendar days from the date following the sending of the user's order to the Supplier via the Provider's website on the platform vat-tax.eu

(3) If the Provider on the vat-tax.eu platform is unable to perform the contract because he does not have the ordered services, he is obliged to notify the User about this and refund the amounts paid by him.

Art. 18. The provider in the vat-tax.eu platform undertakes to comply with all the requirements established in the Bulgarian legislation on the labelling, advertising and sale of food additives.

VIII. ANDFULFILLMENT OF THE CONTRACT

Art. 19. (1) The provider on the vat-tax.eu platform can arrange the delivery and handover of the goods to the User by a corresponding courier within the period specified at the conclusion of the contract.

(2)
If the period referred to in paragraph 1 is not expressly agreed between the parties at the conclusion of the contract, the Supplier shall arrange the delivery and handover within a reasonable time.

Art. 20. (1)
The User must inspect the goods at the time of delivery and handover and, if it does not meet the requirements, notify the Supplier immediately on the vat-tax.eu platform.

(2)
If the User does not notify the Supplier on the vat-tax.eu platform in accordance with paragraph 1, the goods are deemed to be approved as complying with the requirements, except for hidden defects.

Art. 21.
The provider on the vat-tax.eu platform does not undertake to provide the necessary service for the goods.

Art. 22.
For cases not regulated in this section, the commercial sale rules set out in the Commercial Law and the Consumer Protection Act apply.

IX. ZPROTECTION OF PERSONAL DATA

Art. 23. (1) The collection, storage and processing of personal data is carried out in accordance with the Policy of NEW TEAM CONSULT Ltd. for privacy of personal data, which you can familiarize yourself with in the Privacy Policy.

(2) The personal data entered by the Users are subject to protection under the Personal Data Protection Act and the General Regulation 2016/679 and the Provider processes them for the purposes and within the terms provided in the Personal Data Privacy Policy.

(3)
Upon the User's agreement with the Personal Data Privacy Policy, the User expressly confirms that he agrees that the Provider agrees to store information or gets access to the information stored in the User's terminal device for the purposes and terms provided in it comprehensively. The User agrees that the Provider may store information or gain access to the information stored in the User's terminal device and on other grounds specified in the Privacy Policy.

(4)
The User or the User agrees that the Provider on the vat-tax.eu platform has the right to send electronic messages to the User or the User at any time, including a newsletter or offers to purchase services, as long as there is registration of the User or the User in the Provider's e-shop on the vat-tax.eu platform.

(5)
The User or the User agrees that the Provider of the tiptrade.eu platform has the right to collect, store and process data on the behavior of the User or the User when using the Provider's e-shop on the vat-tax.eu platform. The User has the right to object to the storage or access to the information referred to in paragraph 3 as provided for in the Privacy Policy of Personal Data ways.

Art. 24. (1)
At any time, the Provider on the vat-tax.eu platform has the right to require the User to authenticate and certify the authenticity of any of the circumstances and personal data announced during registration.

(2)
In the event that for any reason the User has forgotten or lost his name and password, the provider of the vat-tax.eu platform has the right to apply the announced “Procedure for lost or forgotten names and passwords”, available at: vat-tax.eu

X. ANDCHANGE AND ACCESS TO THE GENERAL CONDITIONS

Art. 25. (1)These general terms and conditions may be amended by the provider of the vat-tax.eu platform, about which the latter will duly notify all registered Users.

(2)
The provider on the vat-tax.eu platform and the User agree that any addition and amendment to these general conditions will have effect against the User in one of the following cases:

A)
after explicit notification by the Provider on the vat-tax.eu platform and if the User does not declare within the 14-day period provided to him that he rejects them;

B)
after their publication on the Provider's website on the vat-tax.eu platform and if the User does not declare within 14 days of their publication that he rejects them;

C)
with its express acceptance by the User through his profile on the Provider's website on the vat-tax.eu platform

(3)
The User agrees that all statements of the Provider on the vat-tax.eu platform, in connection with the amendment of these general conditions will be sent to the e-mail address specified by the User at the time of registration. The User agrees that the e-mails sent in accordance with this Article do not need to be signed with an electronic signature in order to have effect against it.

Art. 26.
The provider publishes these general terms and conditions at Policy and General Terms of Use together with any additions and amendments thereto.

XI. Termination

Art. 27. These General Terms and Conditions and the User's contract with the Provider on the vat-tax.eu platform are terminated in the following cases:

-
upon termination and declaration in liquidation or bankruptcy of one of the parties to the contract; by mutual agreement of the parties in writing;
-
in the event of an objective impossibility of one of the parties to the contract to fulfill its obligations;
-
when the equipment is seized or sealed by state authorities;
-
in case of deletion of the User's registration on the vat-tax.eu platform. In this case, the concluded but not executed purchase and sale contracts remain in force and are subject to execution;

Art. 28.
The Provider has the right at its discretion, without giving notice and without due compensation, to terminate the contract unilaterally, in case it finds that the User uses the vat-tax.eu platform in violation of these general terms and conditions, the legislation in the Republic of Bulgaria, generally accepted moral norms or generally accepted rules and practice in electronic commerce.

XII. ORESPONSIBILITY

Art. 29. The User undertakes to indemnify and hold harmless the providers on the vat-tax.eu platform and the Provider in case of legal claims and other claims of third parties (whether justified or not), for all damages and expenses (including attorneys' fees and court costs) arising out of or in connection with (1) non-performance of any of the obligations under this contract, (2) infringement of copyright, production, broadcasting rights or other intellectual or industrial property rights, (3) wrongful transfer of rights to other persons, provided to the User, for the term and under the terms of the contract and (4) false declaration of the presence or absence of consumer quality within the meaning of the Consumer Protection Act.

Art. 30.
The provider is not liable in the event of force majeure, accidental events, problems on the Internet, technical or other objective reasons, including orders of the competent state authorities.

Art. 31. (1)
The Provider is not responsible for damages caused by the User to third parties.

(2)
The Supplier shall not be liable for material or non-material damages, expressed in lost profits or suffered damages caused to the User in the process of using or not using vat-tax.eu and concluding purchase and sale contracts with the Provider.

(3)
The provider is not responsible for the time during which the platform was not accessible due to force majeure.

(4)
The provider is not responsible for damages from comments, opinions and publications under the products, news and articles on the platform vat-tax.eu

Art. 32. (1)
The provider is not liable in case of overcoming the security measures of the technical equipment and as a result of this loss of information, dissemination of information, access to information, restriction of access to information and other similar consequences.

(2)
The Provider shall not be liable in case of conclusion of a purchase and sale contract, provision of access to information, loss or change of data occurring as a result of false identification of a third party posing as the User, if from the circumstances it can be judged that this person is the User.

XIII. EROUGH CONDITIONS

Art. 33. (1) The User and the Provider on the vat-tax.eu platform undertake to protect each other's rights and legitimate interests, as well as to protect their trade secrets, which have become known to them in the process of execution of the contract and these general conditions.

(2)
The User and the Provider undertake, during and after the expiration of the contract period, not to make public any written or oral correspondence conducted between them. Public domain can be considered the publication of correspondence in print and electronic media, Internet forums, personal or public websites, etc.

Art. 34.
In the event of a conflict between these general terms and conditions and agreements in a special contract between the Provider on the vat-tax.eu platform and the User, the clauses of the special contract shall apply with priority.

Art. 35.
The possible invalidity of any of the provisions of these general terms and conditions will not result in the invalidity of the entire contract.

Art. 36.
For matters not settled in this contract, related to the execution and interpretation of this contract, the laws of the Republic of Bulgaria shall apply.

Art. 37.
These general terms and conditions are valid for all Users of vat-tax.eu. Information on the exercise of the right of withdrawal from the contract. Standard instructions for refusal:

Right to withdraw from the contract at a distance or outside the commercial premises.

1.
You have the right to withdraw from this contract, without giving reasons, within 14 days.

2.
The withdrawal period is 14 days from the date on which you or a third party other than the carrier and indicated by you came into possession of the services.

3.
In order to exercise your right of withdrawal, you must inform us at the contact details provided on vat-tax.eu and of your decision to withdraw from the contract with an unambiguous application (e.g. a letter sent by post, fax or e-mail).

4.
In order to comply with the deadline for withdrawal from the contract, it is sufficient to send your communication regarding the exercise of the right of withdrawal before the expiry of the withdrawal period.

Refusal action.

1.
If you withdraw from this contract, we will refund to you the payments we have received from you (excluding additional costs associated with a delivery method chosen by you other than the cheapest standard delivery method offered by us), without undue delay and in any case no later than 30 days from the date on which you inform us of your decision to withdraw of this Treaty. We will make the refund to the bank account you specify; in any case, this refund will not incur any costs to you.

2.
We have the right to defer refunds until we receive the Services back or until you provide us with evidence that you have sent back the Services, whichever occurred earlier.

3.
You must bear the direct costs of returning the services. The cost is expected not to exceed approximately the amount for the delivery or standard courier service.

4.
You are solely responsible for reducing the value of the Services as a result of testing them other than what is necessary to establish their nature, characteristics and good functioning.

Subject of the personal data protection policy

Privacy Policy aims to provide you with information about how vat-tax.eu collects and processes your personal data through the use of this Site, including any data you may provide through this Site when you register, browse or make a purchase through the Site, participate in our promotions or engage with us on our Site or through emails you may receive from us. It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice that we may provide on specific occasions when we collect or process personal data about you, so that you are fully aware of how and why we use that data. This privacy policy complements the other notices and is not intended to replace them.

Administrator of personal data

Full name of the company: “NEW TEAM CONSULT” Ltd., ID: 208271849, Petrich, ul. Pere Toshev “№12
E-mail address: info@vat-tax.eu

You have the right to file a complaint at any time to:

1. Commission for Personal Data Protection
Address: gr. Sofia, ul. Prof. Tsvetan Lazarov 2
Tel.: (02) 940 20 46Fax: (02) 940 36 40
Email: kzld@government.bg,
kzld@cpdp.bg
Web site: https://www.cpdp.bg

We would, however, like to take the chance to address your concerns before contacting the CPDP, so please contact us first.

Latest update of the personal data protection policy

The latest update for this version was released on 05.07.2021. This policy may be changed and updated from time to time. Please check regularly.

It is important that the personal data we hold about you is accurate and up to date. Please inform us if your personal data changes during your connection with us.

Relations with third parties

This site includes links to other third-party sites, plugins, and applications. Clicking on these links or activating these links may allow third parties to collect or share data about you. We do not control these third-party sites and are not responsible for their privacy policies. When you leave our site, we recommend that you read the privacy notice of each website you visit.

Data we collect about you

Personal data or personal information means any information about a person from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different types of personal data about you, which we have combined as follows:

- Identity data includes name, surname, surname, user identifier;
- Contact details include shipping address, phone number and email address for registration and PayPal email address;
- Financial data includes bank account data such as IBAN;
- Technical data includes internet protocol address (IP address), your login details, browser type and version, time zone setting and location, operating system and platform and other technologies of the devices you use to access this site;
- The profile data includes your email address and password, purchases or orders made by you, your interests, preferences and feedback;
- Marketing and communications data includes your desire or refusal to receive email notifications about important news, new offers and stores.

We also collect, use and share aggregated data, such as statistical or demographic data, for any purpose. Aggregated data can be extracted from your personal data, but it is not considered personal data under the law, as this data does not directly or indirectly reveal your identity. For example, we may aggregate your identity information to calculate the percentage of male users. However, if we combine or link aggregated data with your personal data so that it directly or indirectly identifies you, we treat the combined data as personal data that will be used in accordance with this Privacy Policy.
Except in limited circumstances that will be clarified to you, we do not collect special categories of personal data about you (this includes details of your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political views, trade union membership, information about your health and genetic and biometric data). Nor do we collect information about criminal convictions and crimes. Please note that we will not knowingly collect information from anyone under the age of 18. If you are under the age of 18, you must not use this website or provide us with any personal data.

If you have not been able to provide personal data
Where we need to collect personal data by law or under the terms of a contract we have with you and you are unable to provide that data upon request, we may not be able to perform the contract we have or are trying to enter into with you. In this case, you will not be able to join tiptrade.eu

KHOW YOUR PERSONAL DATA IS COLLECTED  

We use a variety of methods to collect data from and about you, including through:

Direct interactions. You may provide us with your identity data, contact details, transactional or financial data by filling out forms or by communicating with us by mail, email, telephone or otherwise. This includes personal data that you provide when:

- You create a profile on our site
- You provide us with feedback

Automated technologies or interactions.As you interact with our site, we may automatically collect technical data about your equipment, actions and browsing patterns. We collect this personal data using cookies, server logs and other similar technologies. We may also receive technical data about you if you visit other sites that use our cookies. Please see cookie policyfor more details.
Third parties.
Technical, transactional, identity and contact data from the following countries:Partner networks based both within and outside the EU; In order to improve the service we provide and the functionality of our site, we may obtain personal data about you from various third parties as set out below:
- Technical data from analytics providers, such as Google, based outside the EU;
- Contact details and technical data when you join our site as a result of our marketing activities involving third parties.

KIF WE USE YOUR PERSONAL DATA


We will use your personal data in accordance with applicable laws. We will most often use your personal data in the following circumstances:
- Where we have to fulfill the contract that we are going to conclude or have already concluded with you.
- When it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

CFOR WHICH WE USE YOUR PERSONAL DATA

In tabular format, we have set out below a description of all the ways in which we plan to use your personal data and the legal bases on which we rely. We have also determined what our legitimate interests are, where appropriate. What is the legitimate interest?


Legitimate interestsignify our business' interest in conducting and managing our business in order to provide you with the best service and most secure experience on our Site. We ensure that we consider and balance any potential impact on you (positive and negative) and your rights before processing your personal data for our legitimate interests. We do not use your personal data for activities in which our interests are neglected by the influence on you (unless we have your consent or if we are otherwise required or permitted by law).

Implementation of the Treatymeans the processing of your data when this is necessary for the performance of a contract to which you are a party. If you do not provide personal data that we require for the performance of a contract with you, we cannot enter into a contract with you for the provision of our services.

Purpose, type of data, legal basis for processing:

1. Provision of our service. This includes, but is not limited to: Managing payments from your vat-tax.eu account, including sending payment via third parties such as PayPal, Econt, Speedy, Banka UniCredit Bulbank. Identity Data Contact Details. Financial data. Performance of the Contract with You

2. Respond to and process any requests or inquiries you may raise with us, including:submitting any inquiry to us;
- escalating and formal complaints, including responses to the Ombudsman or legal proceedings
- Identity data
- Contact details
- Necessary for our legitimate interests to provide the most effective service to our members and for evidentiary purposes in the event of a dispute.


3.
Using fraud prevention measures to protect businesses from fraudulent activity and the resulting consequences.

- Identity data
- Contact details
- Financial data
- Technical data

Necessary for our legitimate interests to prevent fraud.

4. Managing our relationship with you, for example:
1. Notifying you of changes to our terms or privacy policy
2. Updating your data in our system, validating a payment request:

- Identity data
- Contact details
- Account details
- Marketing data
- Technical data

Necessary for our legitimate interests to update the details and preferences of the client

5.Promote the features of the Site, such as:

1. Participate in a draw, contest, promoters
2. when you provide personal examples of use in the media·
3. to study how users use the products and services of the Site;
4. to update our records and encourage engagement with the Site;
5. To promote the physical offices of the company.

- Identity data
- Contact details
- Account details
- Marketing data
- Technical data

Necessary for our legitimate interests related to the promotion of the site and the imposition of our brand on the market in Bulgaria and the European Union.

6. Conducting marketing campaigns to attract new users. To achieve this, we use different channels for new users
Campaigns to attract new users
If you join our site as a result of a referral from a third party site, we may pay the referring party a commission. To do this, we share data with partner networks and tracking agencies to calculate and pay any commission due.

Pay Per Click
If you join our site as a result of clicking on our web page from a search engine such as Google or Bing, this will be tracked by a third party. Your data will be shared between us and the third-party tracking company to calculate how many new users have joined the site and how much commission is due.

Social Media Marketing
We like to offer the Site to new or existing members.
To ensure that our marketing is relevant, we find ways to ensure that marketing promotions are targeted at the right people.
To do this, we may share our data with large social media pages to ensure that our marketing reaches the target audience.
- Contact details
- Marketing data
- Technical data

Necessary for our legitimate interests to engage in marketing activities.

7. To administer and protect our business and this Site, such as:
1. Troubleshooting
2. Data analysis
3. testing
4. System maintenance
5. Customer service
6. Reporting and hosting of data
7. for the effective functioning of the Site, the provision of administrative and IT services, network security and in the context of business reorganization or group restructuring.

- Identity data
- Contact details
- Financial data
- Technical data

Necessary for our legitimate interests of site security

Marketing

We strive to provide you with the choice of certain personal data, especially with regard to marketing and advertising. Within your account, you can view and make certain decisions about the use of your personal data in connection with marketing emails.

Preferential and promotional offers from us

We may use your identity, contact, technical information, usage and profile data to assess what we think you may want or need that interests you. This is how we decide which products, services and offers may be relevant to you (we call this marketing).
You will receive marketing communications from us if you have registered on our site and have not opted out of receiving email notifications.

Third-Party Marketing

We will never sell your personal data to any company. As set out above, we may share your contact details or identification data with certain third parties, e.g. sub-processors, to facilitate the provision of marketing emails to you and to social media publishers, to ensure that our marketing is targeted and relevant to vat-tax.eu members.

Unsubscribe from email notifications

You can ask us to stop sending you marketing emails at any time by logging into your account on the Site and unchecking email notifications or by following the unsubscribe links from any marketing email sent to you or by sending an email and notifying us.

Web Cookies

You can set your browser to refuse all or some cookies or to alert you when websites place or access your cookies. If you disable or refuse cookies, please be aware that some parts of this site will become inaccessible or will not function properly. For more information about the cookies we use, please see our Cookie Policy

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably believe that we need to use it for another reason and that reason is compatible with the original purpose. If you would like an explanation of how the processing for the new purpose is compatible with the original purpose, please contact us at info@vat-tax.eu. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so. Please note that we may process your personal data without your knowledge or consent, in accordance with the above rules, where required or permitted by law.

Disclosure of your personal data

We may need to share your personal data with the parties listed below for the purposes set out in the table in paragraph 4 above.

- External third parties, as specified in the dictionary;
- Third parties to whom we may choose to sell, transfer or merge parts of our business or of our assets. Another option is to try to acquire other companies or merge with them. If our business changes, the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and allow them to process your personal data only for certain purposes and in accordance with our instructions.

International Data Transfer

Some of our external third parties are located outside the European Economic Area (EEA), so the processing of their personal data will involve the transfer of data outside the EEA.

Whenever we transfer your personal data outside the EEA, we ensure that it is afforded a similar level of protection by ensuring that at least one of the following safeguards is applied:

- We will only transfer your personal data to countries that are considered to provide an appropriate level of personal data protection by the European Commission.
- When we use certain service providers, we may use specific contracts approved by the European Commission that give personal data the same protection it has in Europe.
- When we use providers based in the United States, we may transfer data to them if it is part of a privacy protection that requires them to provide similar protection to personal data shared between Europe and the United States.

Data security

We have put in place appropriate security measures to prevent accidental loss, use or access to your personal data in an unauthorized way, alteration or disclosure. In addition, we restrict access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have procedures in place to deal with any alleged personal data breach and will notify you and any applicable breach regulator when we are legally obliged to do so.
We have put in place appropriate security measures to prevent accidental loss, use or access to your personal data in an unauthorized way, alteration or disclosure. In addition, we restrict access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have procedures in place to deal with any alleged personal data breach and will notify you and any applicable breach regulator when we are legally obliged to do so.

Data retention period

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying legal, accounting or reporting requirements.

In order to determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes by other means and the applicable legal requirements.

Подробности за периодите на задържане на различни аспекти на вашите лични данни са налични в нашата политика за задържане, която можете да заявите от нас, като се свържете с нас на адрес info@vat-tax.eu.

В някои случаи можете да ни помолите да изтрием данните ви.

При някои обстоятелства може да анонимизираме вашите лични данни (така че те вече не могат да бъдат асоциирани с вас) за изследователски или статистически цели, в който случай ние можем да използваме тази информация неограничено без допълнително уведомление от вас.

Вашите законови права

При определени обстоятелства имате права по Законите за защита на личните данни.

Тези права са да:

Поискате достъп до личните ви данни (обикновено наричани "заявка за достъп до субекта на данните"). Това ви дава възможност да получите копие от личните данни, които съхраняваме за вас, и да проверите дали законно ги обработваме.

Искате корекция на личните данни, които държим за вас. Това ви позволява да коригирате всички непълни или неточни данни, които държим за вас, въпреки че може да се наложи да проверим точността на новите данни, които ни предоставяте.

Искане за изтриване на вашите лични данни. Това ви позволява да поискате от нас да изтрием или премахнем лични ви данни, когато няма основателна причина да продължаваме да ги обработваме. Освен това имате право да поискате от нас да изтрием или премахнем вашите лични данни, където успешно сте упражнили правото си да обжалвате обработката (вж. По-долу), където е възможно да сме обработили вашата информация незаконно или от където се изисква да изтрием вашите лични данни за да спазим местните закони. Обърнете внимание, обаче, че може да не сме винаги в състояние да изпълним искането ви за изтриване по конкретни правни причини, които ще ви бъдат съобщени, ако е приложимо, по време на вашето искане.

Обект на обработката на личните ви данни, когато разчитаме на легитимен интерес (или тези на трета страна) и има нещо за вашата конкретна ситуация, което ви кара да се противопоставите на обработката на това основание, тъй като смятате, че тя оказва влияние върху вашите основни права и свободи. Имате право и да възразите, когато обработваме вашите лични данни за целите на директния маркетинг. В някои случаи можем да покажем, че имаме убедителни легитимни основания да обработим информацията ви, която надхвърля вашите права и свободи.

Искайте ограничения за обработката на вашите лични данни. Това ви позволява да ни помолите да преустановим обработката на вашите лични данни в следните сценарии: (а) ако искате да установим точността на данните; б) когато използването на данните от нас е незаконно, но не искате да ги изтрием; в) когато имате нужда от нас, за да съхраняваме данните, дори ако вече не се нуждаем от това, тъй като ви е необходимо да установите, да упражнявате или да защитавате правни искове; или (г) сте се противопоставили на използването на вашите данни, но трябва да проверим дали имаме превъзходни легитимни основания да ги използвате.

Искате да предадете личните си данни на вас или на трета страна. Ние ще предоставим на Вас или трета страна, която сте избрали, вашите лични данни в структуриран, често използван, машинно четен формат. Имайте предвид, че това право важи само за автоматизирана информация, която първоначално сте предоставили съгласието си да използваме или къде сме използвали информацията, за да сключим договор с вас.

Изтеглите съгласието по всяко време, когато разчитаме на съгласието да обработваме личните ви данни. Това обаче няма да засегне законосъобразността на всяка обработка, извършена преди да оттеглите вашето съгласие. Ако оттеглите вашето съгласие, може да не сте в състояние да ви предоставим определени продукти или услуги. Ще ви посъветваме, ако това е така, когато оттеглите вашето съгласие.Можете да упражните по-горе посочените права, като ни изпратите подписана от Вас писмена заявка с дата, на нашия имейл или пощенски адрес, като посочите дали искате да Ви изпратим тази информация на определен имейл адрес или чрез служба за кореспонденция.ОБИКНОВЕНО НЕ СЕ ИЗИСКВА ТАКСА
Няма да плащате такса за достъп до личните ви данни (или за упражняване на някое от другите права). Въпреки това, може да наложим разумна такса, ако молбата Ви е очевидно неоснователна, повтаряща се или прекомерна. Друга възможност е да откажем да изпълним искането ви при тези обстоятелства.

КАКВО МОЖЕ ДА ИСКАМЕ ОТ ВАС
Може да се наложи да поискаме от вас конкретна информация, за да ни помогнете да потвърдим самоличността ви и да гарантираме вашето право на достъп до вашите лични данни (или да упражнявате някое от другите ви права). Това е мярка за сигурност, която гарантира, че личните данни не се разкриват на никое лице, което няма право да ги получи. Също така може да се свържем с Вас, за да Ви поискаме допълнителна информация във връзка с Вашето искане за ускоряване на отговора.

ВРЕМЕ ЗА ОТГОВОР
Опитваме се да отговорим на всички легитимни искания в рамките на един месец. Понякога може да ни отнеме повече от месец, ако искането ви е особено сложно или сте направили няколко искания. В този случай ще ви информираме.

Речник

Външни трети страни

- Доставчици на услуги, които предоставят услуги по ИТ и системна администрация
- Различни партньорски мрежи, които проследяват покупките Ви чрез Сайта
- Регулаторните органи и други органи, базирани в България, които може да изискват отчитане на обработващите дейности при определени обстоятелства
Различни доставчици на изплащания, които се предлагат на Сайта.
- В зависимост от вашите маркетингови предпочитания, може да ангажираме доставчици на електронна поща като външна услугаСоциални медии
- Различни агенции за проследяване, чрез които сте се присъединили към нашия Сайт в резултат на препращане от трета страна

Партньорски мрежи - мрежа, която действа като посредник между нашия Сайт, който рекламира продукти и услуги, и магазините, които продават тези продукти и услуги.

Информация за използваните от нас web "бисквитки"

Нашият уеб сайт използва "бисквитки", за да ви отличи от другите потребители. Това ни помага да проследяваме вашите транзакции, да ви предоставяме добро преживяване, когато преглеждате нашия уеб сайт и ни позволява да го подобряваме. Продължавайки да разглеждате Сайта вие се съгласявате с използването на "бисквитки", както е посочено в тези правила. Ние използваме различни видове "бисквитки" на нашия Сайт и искаме само вашето съгласия с някои от "бисквитките", които използваме. Това е така, защото "строго необходими бисквитки" и "функционални бисквитки" са оперативно необходими и освободени от изискването да получим вашето съгласие. Поради това искаме само вашето съгласие за "Аналитични бисквитки", и "бисквитките", поставени от партньорските мрежи, с които работим. Можете да оттеглите съгласието си по всяко време, като изтриете всички "бисквитки" на устройствата си и / или като промените настройките на "бисквитките" на браузъра или устройството си.Моля, имайте предвид, че някои части от нашия сайт и други уебсайтове и мобилни приложения няма да функционират правилно, ако деактивирате "бисквитките". Също така  "бисквитките" са абсолютно задължителни, за да може да се отчете вашия кешбек.  Ако те не са налице, това може да означава, че няма да можете да заявите какъвто и да е кешбек.

Какво представлява web "бисквитката"

"Бисквитката" е малък файл с букви и цифри, който съхраняваме в браузъра или твърдия диск на вашия компютър, ако сте съгласни. "Бисквитките" съдържат информация, която се прехвърля на твърдия диск на вашия компютър.

Ние използваме - строго необходими, аналитични и функционални бисквити

Строго необходими web бисквитки

Te са необходими за функционирането на нашия уебсайт. Те включват например "бисквитки", които ви позволяват да влизате в защитени зони на нашия сайт;

Аналитични web бисквитки

Позволяват ни да разпознаваме и броим броя на посетителите и да видим как посетителите се движат около нашия Сайт, когато го използват. Това ни помага да подобрим начина, по който работи Сайтът ни, например, като гарантираме, че потребителите намират лесно това, което търсят;

Функционални web бисквитки

Те се прилагат, за да ви разпознаят, когато се върнете на нашия Сайт. Това ни позволява да персонализираме съдържанието си за вас и да си припомним вашите предпочитания (например дали вече сте влезнали в профила си или не).

Изисквания към Наемателя на автомобила

  • Наемателят и всички допълнителни шофьори трябва да имат 21 навършени години и минимум 1 година стаж като шофьор, с изключение на шофьори на и над 30-годишна възраст.
  • Наемателят трябва да има навършени 23 години, за да му се предостави автомобил от следните класове: IVMR, FVMR, DDAV, DFAR CFAR, IDAH, IWAH, SFAR, RFBR, FDAR, FWAR, PDAR, EDAE, HDAE, CDAE, CTAR и FDAD.
  • Наемателят трябва да има навършени 25 години и не по-малко от 5 години шофьорски стаж, за да му се предостави автомобил от следните класове: FFAD, LDAR, WDAR и UFAR.
  • Наемателят и всички допълнителни шофьори трябва да притежават редовни и валидни лични документи: паспорт/лична карта, свидетелство за управление на МПС и контролен талон (СУМПС). В случай, че клиентът предостави Шофьорска книжка, която НЕ е издадена от държава членка на Европейското Икономическо Пространство (ЕИП) или конфедерация Швейцария, той трябва да предостави международна шофьорска книжка или легализиран превод на оригинално СУМПС (винаги трябва да се предостави и оригинал на шофьорска книжка) и да попълни декларация на място в наш офис при отдаване. Заявете онлайн издаване на международна шофьорска книжа и получете за 8 минути обратно онлайн International drive permit регламентиран от ООН.
  • Трябва да бъде направена частична или пълна предплата при резервиране, да се плати остатъка за наема на място, ако има такъв и да бъде оставен гаранционен депозит на място при наемането на автомобила.

Моля, обърнете внимание: Шофьорски книжки тип Operator Licenses не се приемат. Лични документи и шофьорски книжки трябва да са валидни през целия период на наема.

Какво е включено в цената на наема на колата

  • Наем на автомобил
  • Застраховка „Гражданска отговорност“
  • Застраховка "Автокаско"
  • Пътна такса - винетка за територията на Република България
  • Неограничен пробег
  • Зимни гуми и летни гуми (в зависимост от сезона)
  • Безплатна отмяна на резервацията (до 48 часа преди наема)
  • ДДС 20%
  • Такси за плащане с карти Visa и Mastercard

Период за наемане на автомобила

  • Минимален наемен период 24 часа. При запитване за период по-кратък от 24 часа, наемът ще се калкулира като за пълни 24 часа.
  • При закъснение за връщане на автомобила след изтичане на договора за наем клиентът се таксува както следва: допустимо закъснение - до 30 минути след  11:300 на денят за връщане. След 11:30 ч по – половин наемен ден; от 1 до 4 часа – един наемен ден; от 4 до 24 часа – два наемни дни, над 24 часа – всеки следващ ден в двоен размер.

Изисквания към горивото на кола под наем

  • Наемателят и всички допълнителни шофьори трябва да имат 21 навършени години и минимум 1 година стаж като шофьор, с изключение на шофьори на и над 30-годишна възраст.
  • Наемателят трябва да има навършени 23 години, за да му се предостави автомобил от следните класове: IVMR, FVMR, DDAV, DFAR CFAR, IDAH, IWAH, SFAR, RFBR, FDAR, FWAR, PDAR, EDAE, HDAE, CDAE, CTAR и FDAD.
  • Наемателят трябва да има навършени 25 години и не по-малко от 5 години шофьорски стаж, за да му се предостави автомобил от следните класове: FFAD, LDAR, WDAR и UFAR.
  • Наемателят и всички допълнителни шофьори трябва да притежават редовни и валидни лични документи: паспорт/лична карта, свидетелство за управление на МПС и контролен талон (СУМПС). В случай, че клиентът предостави Шофьорска книжка, която НЕ е издадена от държава членка на Европейското Икономическо Пространство (ЕИП) или конфедерация Швейцария, той трябва да предостави международна шофьорска книжка или легализиран превод на оригинално СУМПС (винаги трябва да се предостави и оригинал на шофьорска книжка) и да попълни декларация на място в наш офис при отдаване. Заявете онлайн издаване на международна шофьорска книжа и получете за 8 минути обратно онлайн International drive permit регламентиран от ООН.
  • Трябва да бъде направена частична или пълна предплата при резервиране, да се плати остатъка за наема на място, ако има такъв и да бъде оставен гаранционен депозит на място при наемането на автомобила.

Моля, обърнете внимание: Шофьорски книжки тип Operator Licenses не се приемат. Лични документи и шофьорски книжки трябва да са валидни през целия период на наема.

Гаранционен депозит за кола под наем

  • При наемането на автомобила, Наемателят е длъжен да остави депозит с дебитна или кредитна карта (Visa или Mastercard), издадена на негово име.
  • Банковата карта трябва да е с валидност минимум до края на наема.
  • Депозитът е със срок на валидност от 25 дни след началото на наема. Ако наема е с продължителност над 25 дни, Наемателят е длъжен да посети най-близкия офис на фирмата или чрез предоставен от Наемодателя линк за плащане за извършване на  нов депозит, преди изтичането на 25-тия ден от началото на наема.
  • В случай че е заявено "Излизане в чужбина", депозитът се удвоява.
  • В случай че клиентът е млад шофьор, депозитът се удвоява.

Процедура по авторизация и анулиране на авторизация по кредитна/дебитна карта

  • В деня на получаване на автомобила, сумата за депозита се блокира /авторизира/ по Вашата кредитна/дебитна карта
  • След връщане и проверка на състоянието на автомобила - блокираният депозит се разблокира /анулиране на авторизацията/, ако тя ев съсщото састояние в което е получена - измита и изчистена със заредено гориво и без повреди поинтериора и екстериора си

Начин на плащане

  • При направата на резервация можете да извършите частично предплащане (15% от крайната цена) или пълно предплащане с:
  • кредитна/дебитна карта
  • bank transfer
  • in cash at one of our offices
  • in the EasyPay network
  • Your card will be charged on the basis of NEW TEAM CONSULT LTD. — the name of our company. If a partial prepayment has been made, the Lessee must pay the remaining amount when renting the vehicle. Possible payment methods are Visa, Mastercard, bank transfer or cash payment. Cash payments are accepted only in Bulgarian leva.
    The prices indicated on the site are in Euro and BGN. Payments are made in Bulgarian leva at the exchange rate of BNB.

Coverage and insurance

  • Civil liability — included in price and is mandatory on the territory of the Republic of Bulgaria
  • Auto-Casco - complete, included in the price

What insurance and surcharges do not cover

  • Missing parts or accessories (equipment)
  • Damage to the interior of the car
  • Missing or damaged personal belongings of the tenant
  • Damages that have occurred due to violation of the DVT
  • Slips, fines from Criminal decrees issued for the period in which the car was rented and a gross violation of the Personal Data Protection Act -second case upon receipt of such a document from the Ministry of Interior and the traffic police and establishing the period and according to the rental agreement, you will be transferred responsibility with the documents in question to the traffic police.
  • All types of damage that occurred when driving a car by a person not included in the rental agreement
  • Any damage that occurred after the end of the rental period specified in the contract

Absence of “No Show”

In the event that a customer does not show up until 4 hours after the start time of the reservation he has made, the reservation is considered canceled, and the client owes a penalty in the full amount of the delivery fee and 15% of the amount of the reservation, but not less than one rental day. The penalty does not include the additional services included in the reservation.
Absence shall be deemed to be cases where the Renter:

  • you wish to cancel the reservation, but do not notify us before the rental begins;
  • due to some circumstances failed to pick up the car at the appointed time and date and did not notify about it. The exception is Renters who have indicated that they are arriving by flight and have provided its number, and their delay is due precisely to a delayed flight;
  • fails to provide valid ID, driver's license, international driver's license and control voucher, which are required when picking up the vehicle;
  • does not have sufficient funds to pay the full price of the reservation and/or there is no possibility to leave a deposit for the car according to the conditions of the relevant class;

Change an upcoming booking

Changes to the reservation The Renter can make, by e-mail inquiry or by phone call to our headquarters. Confirmed reservation can be changed up to 48 hours before the start of the rental period, without charging fees. When changing the rental period, the rental price is recalculated and overstated at current prices for the new period.

Extension of reservation after the start of the rental

If the Renter wishes to extend his reservation, he must declare this in writing, at least 48 hours before the expiration of the contract. The Lessee may extend the term of the contract, respectively the use of the vehicle, only upon receipt of written confirmation from the Lessor and after payment has been made within 24 hours after receiving confirmation of the extension. The price when extending a reservation is calculated according to the current price list based on the total number of rental days. We recommend that you ask for an extension of your reservation as early as possible, due to the risk of running out of stock. In the event that the client does not pay his extension before the expiration of his current contract, he may be subject to the penalties for late payment specified in the General Terms and Conditions of the rental agreement. When the rental includes going abroad, upon extension of the power of attorney, an additional power of attorney should be issued, for which a fee of 50% is payable. from the value of the power of attorney originally issued.

IMPORTANT:After confirmation by the Lessor of the possibility of extending the rental, the Lessee must make payment for the additional rental days, within 24 hours from that moment in order to confirm the extension of the contract. Continuation is confirmed only after payment has been received within the aforementioned period, but not later than the date and time until which the contract is valid. After making the payment, the necessary documents will be available at the office of the company in which the car was provided. The client is obliged to come and receive it. As NEW TEAM CONSULT is not responsible if the client does not request his documents before the new start date of hire.

CROSS BORDER taxi - going abroad with a rental car

Rentals outside the country are possible upon prior request and approval to neighboring countries of Bulgaria (Greece, Northern Macedonia, Serbia, Romania and the European part of Turkey). An administrative fee is charged depending on the class of car rented. The specified administrative fee is when visiting one of the listed countries. For each subsequent party, the customer pays an additional fee of 50% of the fee for the first party. Powers of attorney are issued with a validity period until the end of the lease, but not more than 25 days. When renting a car with a power of attorney to go abroad longer than 25 days, the customer must pay once more the fee for the power of attorney in full. After confirmation by NEW TEAM CONSULT Ltd., the Lessee must send a scanned copy of driver's license, passport data for issuing the necessary documents - at least 1 working day before the beginning of the lease. There may be limitations.

Rental in other countries other than the above is possible after explicit confirmation by the Lessor. An individual offer for administration fee and deposit is prepared.

“Young Driver” fee — young driver

  • An additional fee of 15 BGN/day is charged
  • The deposit is doubled from 200 BGN to 400 BGN

“Late service fee” — “Late service fee”

You can check working hoursWhen booking in the time range from 19:01 to 08:29 and for Petrich and Sandanski in the time range from 21:01 to 08:29, the “Late service fee” is included in the price. Please note that if the initial booking indicates pick-up and/or return times of the vehicle other than the above ranges and subsequently there is a change in the times and they fall within the above mentioned, an additional “Late service fee” of BGN 36 including VAT will be charged for each delivery and/or reception of the car.

Official holidays

  • During public holidays Easter, Christmas (24.12, 25.12, 26.12), New Year (31.12, 01.01) our city offices do not serve customers, all customers will be directed to our offices at Airport. When picking up or returning a car during public holidays, an additional fee of BGN 60 will be charged with VAT for manipulation of BGN 320

“Prepaid fuel” fee

When paying the “Prepaid fuel” fee, the customer prepays the cost of the fuel and receives the right to return the vehicle with an incomplete tank.

  • Citroen C4 with SPP code: class CDMR- 50 liters/135 BGN

Rights of the Tenant

  • If during the rental of the car there was a delay due to the fault of the Lessor, the Lessee has the right to demand an increase of the rental period with a similar period
  • If the Renter has not been able to rent the car booked by him on time due to the fault of the Lessor, the Renter has the right to demand a refund of part of the prepayment corresponding to the delay period. If the Lessee renounces the services due to delay by the Lessor, the prepayment shall be refunded
  • If the Lessor is unable to provide a car on a confirmed reservation, the Renter has the right to request a free upgrade or a refund of the prepayment made by him/her
  • No other compensation is assumed

Responsibilities of the Tenant

  • To comply with the ZDVP
  • To ensure the safety and security of the rented car
  • Keep the vehicle securely locked
  • To return the car within the period specified in the rental agreement
  • To pay all possible fines and slips to the traffic police and traffic police
  • To pay all expenses in the event of a traffic accident or theft (if the “Top Protection” surcharge has not been purchased and the conditions of the rental contract are not met)
  • To cover the value of lost parts, accessories, keys, documents, license plates and more according to the price list
  • Pay a fee for smoking in the car and cover the cost of dry cleaning of the salon in case of serious pollution
  • To cover the rental costs for the entire period of stay of the vehicle, if it is stopped by traffic police due to violation of the ZDVP by the Renter

What is prohibited with the rented car

  • Smoking in the car
  • Renting a car to third parties
  • Driving under the influence of alcohol or narcotic substances
  • Do-it-yourself repair
  • Taking part in competitions
  • Towing another vehicle or trailer
  • Use for training inexperienced drivers
  • Failure to comply with factory specifications in terms of capacity and/or number of passengers
  • Transfer of the car to third parties not specified in the rental agreement
  • Driving the vehicle off the road
  • Carriage of animals outside specially designated cages
  • Use for commercial purposes, carrying out paid transportation of people, goods and others
  • The use of the car for the transport of illegally staying citizens

Responsibilities of the Landlord

  • The landlord guarantees the class of the car. In the event that the Lessor is unable to provide a car of the booked class, he is obliged to provide a car of a higher class at his expense or to cancel the reservation with a full refund of the prepayment made by the Lessee
  • The lessor guarantees that the vehicle provided is technically sound, has all the necessary documents, a small coupon, a technical inspection, civil liability insurance and paid vignette fee
  • The lessor is obliged to deliver the booked rental car to the customer at the previously agreed date and time, allowing a normal delay of up to 30 minutes
  • In case of prepaid confirmed reservation, the Lessor is obliged to wait for the client to appear within 4 hours after the previously specified rental time. After this time, the reservation can be canceled as “no show” and dropped from the work schedule.
    An exception is made for reservations that are made by prior request at an address other than the address of the company's office. In these cases, the Lessor is obliged to wait for the client to appear within 20 minutes, after the previously specified rental time. After this time, the Landlord is not obliged to wait for the Tenant. The reservation will still be reserved within 4 hours and can then be cancelled as “No show” and dropped from the work schedule.
  • The Lessor, and respectively employees/representatives of the Lessor, are not liable for losses (direct/indirect/consequential) of profit/income or for expenses incurred by the Lessee, as well as for damages suffered by the Lessee or by other persons arising as a result of or in connection with the use, inability to use or use delay in providing a car. The landlord is not responsible for missing or stolen personal belongings from the vehicle.

Rights of the Landlord

  • The Lessor has the right to refuse to provide its services to the Lessee for security reasons without explaining the reasons. In such situations, the Lessor must necessarily refund the prepayment to the client.
  • The lessor has the right to terminate the contract ahead of schedule and return the car if:
  • The tenant violates the terms of the contract
  • The tenant committed fraud to get the car
  • The car is abandoned
  • The car is not returned within the agreed time and place specified in the contract
  • The vehicle is damaged
  • The Lessor or an officer of the Police or other competent authority has reason to believe that the Renter's driving (or the driving of the authorized driver) may pose a real danger to himself/herself and/or to any other person